What Is Anthropology How Does Observing With An...

What is anthropology? How does observing with an anthropological manner help us understand the world? According to Kenneth Guest, anthropology is: â€Å"The study of the full scope of human diversity, past and present, and the application of that knowledge to help people of different backgrounds better understand one another† (Guest 7). Anthropology helps one better understand and engage with the world as he or she moves through it. Specifically, cultural anthropology is: â€Å"The study of people s communities, behaviors, beliefs, institutions, including how people make means as they live, work, and play together† (Guest 16). Where culture, is the learned and shared knowledge that people use to generate behavior and interpret experience (Leynse†¦show more content†¦I spoke to a few e-board members discussing as to why I was here. One of the e-board members, took it upon herself to teach and inform me about the their club culture. Thus, BK* became my key inform ant. I decided to do my fieldwork in an participation observant manner (involves both participation in and observation of the life of the people being studied (Guest 82)). Based on the sign in sheets provided by BK, on average about 20 QC students attend the meetings. Since Queens College is a multi-cultural society, people from all walks of life attend these meetings, Hindus and non-Hindus. Usually at the meetings, the e-board members (comprised of 4 people) discuss upcoming events, goals and plans for the club, and new ideas to better the club. However, the day I observed, the club was having e-board elections. All the positions, (President, Vice President, Secretary, and Treasure) were open. BK told me: â€Å"Any HSA member, including current e-board members, can run for a position. Each runner will provide a short speech as to why he or she should be elected. Once all the speeches are done, the members will vote on who they think is the most qualified for a position. But the c urrent e-board has the final say. The e-board will take into consideration into what everyone has said and decide based on that.† The e-board said I was allowed to vote for whomever I thought was best fit for each position. As time progressed, the room in the Student Union buildingShow MoreRelatedCultural Anthropology : An Understanding Of Humanity s Greatest Medicine1795 Words   |  8 Pagesancient as human gestures, and has transformed how one looks at the world. For example, ancient writers used this device to criticize societal norms. During Medieval Times, jokers made a profession out of this human characteristic. Humor survived up until modern times and is present in academia. A field that explores the manners in which humor makes an interesting presence is Anthropology. The focus of this paper will be based on cultural anthropology; specifically within the sector of art and entertainment;Read MoreGoogle Organizational Culture9872 Words   |  40 Pages(1): 99-112, 2010 ISSN 1549-3652  © 2010 Science Publications Cultural Issues in the Business World: An Anthropological Perspective Michael P. Lillis and Robert Guang Tian Department of Business, Medaille College, New York Abstract: The significance of cultural influence on business has been widely recognized in both academic and business circles. 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We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about

The Debate Of Hip Hop Music - 1509 Words

A constant debate amongst society is whether or not certain genres of music have an impact on the behavior of listeners, whether that impact is positive or negative. Would a person steal because of a song they heard? Would a person murder another human due to the lyrics of their favorite song? Questions like these are often asked and very rarely answered. The main genre of debate: hip hop music. Though the debate continues to go on in today’s society, the answer has never been given. In fact, some research shows that hip -hop music can have a generally positive effect on listeners. Music has always been in the middle of debates, and more specifically, rap music has always been questioned since it became popular back in the 1980’s. When they first entered the scene, all music has gone through a stage of being questioned about it’s content, respectfully. For example, jazz music was said to promote drug use and was called a bad influence on the youth, and Rock and R oll superstars like Elvis were said to be harmful to listeners. Those respected genres have been popular for years now, but hip-hop music is constantly thrown under the rug. The purpose of this paper is to show that, while it is often debated, rap music has a generally positive effect on its listeners. Nowadays, there is increasingly more research occurring about what the results sincerely are from rap songs and if rap tunes may be the only issue in influencing delinquent behavior in human beings and specificallyShow MoreRelatedYouth Cultures ( Educ 817- 001 )908 Words   |  4 PagesAndorful In order to prove that the Hip-Hop culture’s beliefs and goals have changed, I am mostly going to rely heavily on the culture’s music. Hip-Hop music has been the voice of the Hip-Hop culture since the beginning. It has been an outlet for those in the Hip-Hop culture to vent. To understand the changes in beliefs for the culture of Hip-Hop I must first distinguish what the original beliefs were. Then I must look at Hip-Hop music now to compare and contrast. This must be done usingRead MoreComparative Essay920 Words   |  4 Pagesinto the Life of Hip-Hop The misunderstood subculture of music that many have come to know as â€Å"hip-hop† is given a critical examination by James McBride in his essay Hip-Hop Planet. McBride provides the reader with direct insight into the influence that hip-hop music has played in his life, as well as the lives of the American society. From the capitalist freedom that hip-hop music embodies to the disjointed families that plague this country, McBride explains that hip-hop music has a place for everyoneRead MoreHip-Hop Culture Essay987 Words   |  4 Pages Hip-hop culture began to develop in the south Bronx area of New York City during the 1970s. It had a significant influence in the music industry. Hip-hop music generally includes rapping, but other elements such as sampling and beatboxing also play important roles. Rapping, as a key part in the hip-hop music, takes different forms, which including signifying, dozen, toast and jazz poetry. Initially, hip-hop music was a voice of people living in low-income areas, reflecting social, economic and politicalRead MoreHip Hop : The Rise Of The Post Hip Rap Generation1168 Words   |  5 Pagesis the author of It’s Bigger than Hip-Hop: The Rise of the Post Hip-Hop Generation. In this article, Asante predicts that the post-hip-hop generation will embrace social justice issues including women’s rights, gay’s rights, and the anti-war movement. To challenge these stereotypes, Asante speaks to the personification of the African-American ghetto and the need to stop glorifying black suffering. For Asante, the post-hip-hop generation no longer expects hip-hop to mobilize disenfranchised youthRead MoreHip-hop was a cultural movement. It emerged in the early 1970s from the South Bronx. Hip-hop came1300 Words   |  6 PagesHip-hop was a cultural movement. It emerged in the early 1970s from the South Bronx. Hip-hop came from the â€Å"ghetto† and it became a cultural force of social protest and creativity. Bu t from the 1990s and onward hip-hop changed from a cultural creative production to one of mass consumption. Hip-hop began to grow and through mass marketing targeting larger and whiter audiences hip-hop evolved in to relying on the images of crime and sex. Hip-hop has changed from a tool of social change to cars, womenRead MoreRap Hop And Hip Hop Culture1550 Words   |  7 PagesMost hip hop songs and videos have lyrics and scenes that demean and humiliate women. Showing scenes of violence to women, demeaning them and depicting them as sex objects or subjects of submission to men is Misogyny. Present also is brutality against women descriptions. There have been voluminous scholars talking about it yet the argument is unquenched. Misogyny in hip hop society has its core deep in the American ethos, and it has its outcome on the same nation. Misogyny in songs is taking ringRead MoreRacial Appropriation In Hip Hop714 Words   |  3 PagesMatthew Post AFAS 371 December 4, 2016 Racial Appropriations Since the birth of hip hop and its culture, white people have been making appropriating its ideas and imitating its culture. Appropriation happens when one culture or race takes or â€Å"borrows† the art, music, or literature of another culture or race. In the case of hip hop, it is often that the white culture steals from the blacks. Racial appropriation is a very clear theme throughout 8 Mile, a movie in which a white protagonist strugglesRead MoreAn Insider Of The Subculture Know Hip Hop923 Words   |  4 Pagessubculture know as hip-hop. Quin Smith is a 24-year-old African American male employee at Geico, as a Sales Representative and close friend. He is 5’2, with short wavy black hair, that typically wear collar t- shirts, dark blue jeans, and his favorite pair of white shoes. Now, to you he may seem like a short nerd with no life (lol) but, not true. I mean, he is a nerd, but a handsome vibrant nerd that loves to have fun At the age of eleven Mr. Smith started listening to hip-hop music after purchasingRead MoreThe Youth Oriented Hip Hop Movement1498 Words   |  6 Pageslikely to â€Å"†¦unite in opposition to the dominant culture†. A music genre that distinctly demonstrates such is the hip-hop movement. The youth-oriented hip-hop movement finds its significance in the lives of African-American youths in urban working class settings and their resistance to authority, as well as allowing them to voice their identity and address common issues concerning race, gang activity, drugs, violence, and sex. While hip-hop has been suggested to have negative impacts on youths in contemporaryRead MoreA Response to â€Å"Hip Hop: a Roadblock or Pathway to Black Empowerment†1110 Words   |  5 PagesLancaster ENGL- 1301 18 September, 2012 A Response to â€Å"Hip Hop: A Roadblock or pathway to Black Empowerment† Geoffrey Bennett’s article Hip Hop: A Roadblock or Pathway to Black Empowerment illustrates the influence hip hop and rap music has had on not only the music industry but mainstream culture, African Americans to be specific. Geoffrey Bennett, a senior English Major from Voorhees, New Jersey goes over many aspects of how hip hop came to be â€Å"the forefront of American attention.† He starts

Quality Management and Customer Service Excellent Structure

Question: Discuss about theQuality Management and Customer Servicefor Excellent Structure. Answer: Introduction The word quality is coming trendy in the present generation which on the continues usage lost the actual meaning of it and now it has been found to be associated wrongly with the terms such as high grade quality, excellent structure and others which are not relevant. The quality of any product can be defined as the products ability of meeting the requirements that are stated. For instance if an application of the software is able to deliver the functions that are stated exactly as per the specification in the technical review then it is said to be of high level quality. The main point to be noted here is it is not bothered about the cultured functions (Walker Walker, 2012). The only thing that matters in terms of quality is the meeting of the essential procedures to known whether the functions are met or not. The three major processes that are involved in the quality management are as follows: Quality Control It is the process of checking and also the testing of the procedures that needs to be verified regarding the producer or service that is specific in its performance and also the operations that are being delivered appropriately according to the requirements of the specifications that are stated in terms of technical (Mok, Sparks, Kadampully, 2013). Therefore quality control in this case study can be said as the standard operating procedures that are set. Quality Assurance It can be defined as the quality control for the quality control. If assurance is required by the stakeholders with respect to the procedures of the quality controls and their validity then for the identification of the variance from the requirements stated then quality assurance comes into the picture (Buhalis Crotts, 2013). Hence it can be defines as the process through which the procedures of the quality control are actually tested to know the validity. However the quality assurance can be defined as the tool that has been designed for reviewing the activities of the quality control managing for making the surety (Chan Hsu, 2016). Eventually when planning for the activities of the quality management quality assurance has to be adopted and also in the case when the procedures of the quality control are found not to be appropriate and therefore needs the improvement. Quality Planning The activities involved in the quality management are planned which are need to take part in the desired project or in the operation that is going on. The quality of the service that is provided to the customers is expected to be in a consistent manner by the customers. The response should be in a similar way with a kind of familiar look and also the feel in however way they make a contact and also whenever they might contact the company (Testa Sipe, 2012). For meeting the needs of the customer it can only be achieved by providing the customers service of good quality. The products should be designed properly and the processes involved should also be well designed so that the needs of the customers can be met often. Though the quality management is good in the company and not providing the quality customer service then it is not appreciated both of them should be simultaneously maintained for a good reputation for the business (Jesus et al, 2014). Findings From the research findings it has been found that the introduction of the quality management and its implementation along with the quality customers service results in the world class business which can be noted form the topics discussions of the articles including the quality management introduction and its implementation along with concepts involved in it and the principles that are followed and the customers service role in the quality management studies has also revealed the importance of the criteria for the research carried on (Okumus, 2013). Quality Management Introduction and its Implementation The approach for the management in the 1950s has been originated as the total quality management which has been progressively increasing and became more popular in the year 1980s. The description for the quality can be given as the attitude, culture and the entire organization of a particular company which tries hard for providing the customers with the services and the products that are to the satisfactory needs of the customers. For the culture to maintain quality is the requirement for all the aspects in the operations that are carried in the company and also the processes that are used for the first time and finding the defects and eradicating them along with waste from the desired operations (Sisson Adams, 2013). In this total quality management method for the improvement of the goods and services production the management and the employees work together with the involvement. It can be defined as the combination of both the quality and also the tools of management which aimed f or the business growth and in the loss reduction because of the practices that are of no use. The integration of all the function of the organization in focusing the meeting of the needs of the customers and the objectives of organization can be termed as the total quality management (Poutier Fyall, 2013). The view of quality management from the organization is in the form of process collection. Its main aim is on the improvement of the process by extracting knowledge from the experiences of the employees. The activities that lay foundation for the total quality management is as follows: Employees and senior management commitments Requirements of the customers are to be met The number of cycled required for development should be reduced Manufacturing should be on demand flow in time Planning should be according to the strategies and it should facilitated the systems improvement The principles that are involved in this quality management are: The commitment to the management by appropriate planning and by support is given to it by employees by their participation and reviewing the process and recognizing the requirements (Brown, Arendt Bosselman, 2014). Empowerment in the employee is bought by giving them enough training and suggestions when required by measuring the process improvements and the team excellence in the performance. The decisions are made based on the facts of the statistical analysis of the data for the quality improvement and the process control. Improvements is made continuously by focusing on the systematic measurements and the team excellence for managing the process in a cross functional manner and also the standards should be improved (Israeli, 2014). The concepts for continuous improvements can be made by following the three main mechanisms that are responsible for prevention: 1) occurrence of mistakes should be prevented 2) it is not possible to prevent them absolutely so it should be detected in the early stages and should stop form passing to the supply chain 3) production should be stopped and process should be corrected for preventing the defects (Pizam, 2013). Customer Service Role in Quality Management Quality management is the effort from the management on continuous basis with the commitment from the employees forms a specific company striving for quality improvement of their products and services. The quality of the business product has to more emphasize than the quantity on the top priority for them to compete with the market competition. The principle that is involved in the total quality management and on which it works is quite simple. The individuals responsibility is to deliver the products that are of good quality and should offer services to the customers which are the key factor that is associated with any type of organization. The ideas for the improvements are not only to be made by the management but also it is encouraged for the view of the customers, clients intact, employees etc. for making the systems foolproof along with the processes for delivering the products that are of quality which are meeting the needs of the customers and also exceeding the expectations of the users (Van der Wagen Goonetilleke, 2015). In the quality management the main that is played is by the customer. For the business to be successful in the market place it has to gain lot of customers for its products and the services offered. There might be various other parameters involved but the key one is the customer who decides the success for the organization and also the failure if any (Gopalakrishnan, Mehta Joshi, 2016). The marketers in the business have to focus mainly on the end users and their exact expectations form the organization. Regular monitoring of the feedback from the customers with careful attitude before taking any big strategically ideas for the business is recommended (Brotherton, 2013). Assurance is provided by the total quality management in understating the customers that are targeted well if decided to make changes in any of the systems and the processes for delivering the products of the superior quality for getting the satisfaction from the customers in a good way. To the fact it is said that introduction of total quality management by any organization is for increasing the base of the customers and their level of satisfaction. There is no existence of business without customers who are loyal (Moolman Wilkinson, 2015). Conclusion In this case study the quality management and the customer service role has been discussed and their importance along with the correlation of both criterias with each other. From the overall research studies it has been identified that without quality management there are no customers for the organization to maintain the business and even if the quality products or services are offered without proper customer service and response to the customers there is no existence of the business so both are directly proportional and should go hand in hand. Quality is considered to be the positive result from all the activities such as improvement on continuous basis, planning etc. which are taking place in the organization. It says that for the process of improvement all employees and managers have to participate. Organization requires both qualities in culture and also in systems. Recommendations Product quality is defined not only in terms of the packaging, reliability on the products, delivery on timely basis, durability and many more but in addition it requires experience of the customers from over all aspects in association with organization is required. If a customer is not satisfied then it will lead to business loss. In the industries meant for service, interaction of employees with customers is must with sensibility, care and professionally for making happy customers. Acquire feedback from the customers by designing some special forms for them to share their views about your products and services. It can either be favorable or unfavorable to the organization. The unfavorable comments are supposed to be ignored. Sine quality management is involved suggestions and ideas for the improvement of the systems and the process had to be planned while delivering the expectations of the customers. References Brotherton, B. (2013). Hospitality and hospitality.In Search of Hospitality. Brown, E. A., Arendt, S. W., Bosselman, R. H. (2014). Hospitality management graduates perceptions of career factor importance and career factor experience.International Journal of Hospitality Management,37, 58-67. Buhalis, D., Crotts, J. (2013).Global alliances in tourism and hospitality management. Routledge. Chan, E. S., Hsu, C. H. (2016). Environmental management research in hospitality.International Journal of Contemporary Hospitality Management,28(5). Gopalakrishnan, P., Mehta, A., Joshi, H. G. (2016). Students perception and expectation of hospitality educational curriculum: A case study of undergraduates of hospitality management at WGSHA manipal university.Indian jouranal of applied hospitality and tourism research,8, 3-19. Israeli, A. A. (2014). An inter-paradigmatic agenda for research, education and practice in hospitality management.International Journal of Hospitality Management,42, 188-191. Jesus, B. M., Contreiras, J. P., Jorge, F., Carrasco, P. (2014). Corporate Social Responsibility as a source of attracting talent: building an Iberian framework of analysis in the Tourism and Hospitality Management Sector.Europa Cidad: pessoas, empresas e instituies, 205. Moolman, H. J., Wilkinson, A. C. (2015). Do hospitality management curricula at public higher education institutions in South Africa comply with the standards suggested by a research-based competence framework?. Mok, C., Sparks, B., Kadampully, J. (2013).Service quality management in hospitality, tourism, and leisure. Routledge. Okumus, F. (2013). Facilitating knowledge management through information technology in hospitality organizations.Journal of Hospitality and Tourism Technology,4(1), 64-80. Pizam, A. (2013). On Publication of Journal of Tourism Economics, Policy and Hospitality Management.Journal of Tourism Economics, Policy and Hospitality Management,1(1), 2. Poutier, E., Fyall, A. (2013).Revenue management for hospitality and tourism. P. Legohrel (Ed.). Woodeaton: Goodfellow Publishers. Sisson, L. G., Adams, A. R. (2013). Essential hospitality management competencies: The importance of soft skills.Journal of Hospitality Tourism Education,25(3), 131-145. Testa, M. R., Sipe, L. (2012). Service-leadership competencies for hospitality and tourism management.International journal of hospitality management,31(3), 648-658. Van der Wagen, L., Goonetilleke, A. (2015).Hospitality Management, Strategy and Operations. Pearson Higher Education AU. Walker, J. R., Walker, J. T. (2012).Introduction to hospitality management. Pearson Higher Ed.

Zimpfer vs. Palm Beach County Case free essay sample

Palm Beach County† case is about a lawsuit filed by Mr. Bryce Zimpfer against Palm Beach County alleging a violation of the Age Discrimination in Employment Act. Mr. Zimpher, age 52, has worked for the county’s employee relations area and this employment had lasted for 16 years. There was a vacancy which was advertised by the county for the position of employee relations manager, a position which Mr. Zimpfer decided to apply for. After considering all the applications, the county chose a candidate, Mr. Brad Merriman, age 33, to fill this position. Mr. Zimpfer then decided to file a complaint with the Equal Employment Opportunity Commission (EOOC) and hired an attorney, Ms. Lynn Szymoniak to pursue his case. Armed with a favorable report from an I/O psychologist, Dr. Marcy Josephs, Ms. Szymoniak is now attempting to reach a settlement with Palm Beach County’s legal representatives. Critical Issues ADEA Requirements and Prima Facie Evidence In order to establish a prima facie case against Palm Beach County, Mr. We will write a custom essay sample on Zimpfer vs. Palm Beach County Case or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Zimpfer and his attorney would have to provide evidence that would meet certain requirements. The requirements are: 1) proving that Mr. Zimpfer is older than 39 and therefore protected under the ADEA; 2) Mr. Zimpfer is able to perform satisfactorily at some absolute or relative level; 3) Mr. Zimpfer was nor hired, promoted, or compensated, or was discharged, laid off, or forced to retire; and 4) that the position was filled by a person younger than Mr. Zimpfer. Mr. Zimpfer would not have any problem providing the evidence needed to satisfy requirements 1, 3, and 4. Requirement 2 on the other hand might be a little tricky to prove. ADEA Requirements for Conclusive Evidence and Relevant Court Cases Though Mr. Zimpfer’s attorney was able to get a report from an I/O psychologist, Dr. Josephs, which verifies his ability to perform the duties described in the ad for the managerial position, the county could also get its own expert to rebut this psychologist’s findings in the report. If Dr. Josephs is able to convince this jury then there is sufficient evidence to conclusively prove that Mr. Zimpfer was a victim of discrimination, since her report shows that he is clearly more qualified for the position than Mr. Merriman is. Critical Evaluation of the I/O Psychologist Report Though Dr. Josephs’ report looks comprehensive, it could be considered to be lacking all the information needed to conclude who the best candidate for the position is. To come up with scores, Dr. Josephs did not take into consideration the conversations the interviewer had with each candidate. Though Mr. Zimpher’s resume may have showed that he possessed all the skill she gave him credit for, those written words don’t necessarily translate to actions. It could be that he was not able to convince the interview panel that he actually possessed those skills. Mr. Merriman on the other hand could have been more convincing during his interview. He might not have the experience of Mr. Zimpfer but he could possess more knowledge of the particular skills that are needed for this position. Since Zimpfer had been working with the county for 16 years, they would be able to get some more information about him from his past and present supervisors. Likewise, the county could have received very positive recommendations sent by Mr. Merriman’s previous employers on his behalf. Dr. Josephs didn’t have access to these and therefore could not consider these key pieces of information when filling out her work requirement matrix. It also could be that she intentionally left out information that would be unfavorable to her client. Potential Additional Evidence Needed for Zimpfer There is some additional evidence that Mr. Zimpfer could introduce to show that the county did in fact discriminate against him. He could produce the job performance reports he has received while working for the county that show him to be an exemplary worker, and recommend him for promotion. This combined with the I/O psychologist’s report would help him meet the second requirement needed to establish a prima facie. He could also look to see if Palm Beach County has a trend of passing up older employees for younger employees when filling up managerial positions. Potential Rebuttal Evidence Needed for the County The attorney for the HR manager for Palm Beach County could introduce some additional evidence that would help prove that his client did not discriminate against Mr. Zimpfer. He could introduce transcripts of the interviews of both men which would help prove that Mr. Merriman performed better than Mr. Zimpfer did. He could also produce proof of Mr. Merriman having a better academic qualification than Mr. Zimpfer does. This would help prove that he decided to go with academic qualification instead of on the job experience when deciding which candidate to pick. He could then provide evidence that would put into question the credibility of the I/O psychologist. If successful, this would discredit her report and have a significant negative impact on the Mr. Zimpfer’s case since its success is mostly hinged on the jury accepting and believing Dr. Josephs’ report. Conclusions Recommendations to the county Overall I think Palm Beach County did discriminate against Mr. Zimpfer. They gave the job to someone who appears to be less qualified for the position than Mr. Zimpfer is, but also much younger than he is and would cost less. This being the case, I would recommend they settle the suit outside the court. If they were to lose this case, it would set up a precedent which would enable other aggrieved employees, present or past, to file more ADEA suits against Palm Beach County. Future Preventive Actions Needed I the long term, I would advise Palm Beach County to be more meticulous in their candidate search. If they do decide to hire someone much younger than another applicant, they should make sure he is clearly more qualified for the job than the older candidate is. I would also recommend recording or keeping minutes of each interview. This would provide some evidence to counter an unfavorable report from an I/O psychologist.